Jessica Millsap with Coastal Insurance is responsive, investigates the best overall options for your insurance needs and fights for the best, most fair rates possible. Follow up is minimal as she does what she says and gets the job completed on time and within budget.
I have been working with Tirah Chitty for several years on multiple homes in the Rosemary Beach area. She is so wonderful to work with! She has a fabulous personality, is very prompt and handles all my questions with care. I am beyond please with her and the Coastal Team!
The customer service really sets Coastal Insurance apart.
Home Insurance: We want to thank the Coastal Insurance staff for all the help we received after our fire in May. As you know, we had a kitchen fire that caused significant smoke damage throughout our home. You immediately got our insurance carrier to get us a place to stay and had them get a clean-up crew in our house very quickly. The insurance carrier which you had strongly recommended to us, did an excellent job of making recommendations and getting work done. Your agent continually monitored the situation and helped us through some difficult decisions, advising us on things we had not thought about and, when necessary, strongly advocating on our behalf. It was a difficult and disruptive situation and our agent, Coastal Insurance and the insurance company made it as palatable as possible. Our home was restored and all our property claims were settled promptly.We would never have been able to achieve the satisfactory results we have without you and your support. Thank you again for your most able assistance and advice.
Property Insurance: We were so pleased to have found such a professional insurance office to assist us in all our insurance needs. As the owners of three different properties, we require an enormous amount of insurance and attention from time to time. We have found that attention and commitment from Grant Blackwell and his team. Thank you to everyone at Coastal and all the support staff that have made our insurance simple over the years. We know that we will continue to place all our insurance needs with your agency.
Commercial Insurance: Our firm has had a long relationship with Grant Blackwell. In an intensively competitive marketplace, Grant and his team always deliver the superior product. He goes the extra mile for his customers and consistently keeps us well informed on important developments. Excellent customer service. That's Grant!